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Core web: Why I don't see all of my assets that I'm expecting to see?

Written by Amanda

Connecting with a Ledger?

Direct Ledger connection to the Avalanche wallet (and Core web) uses the BIP44 derivation path. This will show the same funds.

Core extension and Core mobile support two derivation paths: BIP44 and Ledger Live. If users did not select the BIP44 derivation path when setting up their wallet, they may not see all of their AVAX when connected to Core web. Users should try importing their Ledger with the second derivation path if they do not see all of the expected addresses or funds.

Looking for Bitcoin network assets?

Core derives its own Bitcoin network address regardless of how the wallet is set up (a mnemonic or Ledger in Core extension and mobile, or a Ledger connected directly to Core web).

Users who have funds in Ledger Live's application WILL NOT see these funds when connecting their Ledger devices to Core extension or Core web due to Core's unique derivation path. If users want to see or use their Bitcoin funds in Core, they will need to send the Bitcoin from Ledger Live to the address seen in Core extension or Core web.

Is the wallet in Testnet mode?

If a user's connected wallet is connected a testnet network, they will not see their mainnet funds. Core web will default to Dark Mode (if not already enabled) and a green banner will be visible indicating that Testnet mode is on.

Looking for X-Chain or P-Chain AVAX?

For any additional questions, please check out the Core web FAQ.


For any additional questions, please view our other knowledge base articles or reach out via email at [email protected]. Examples are for illustrative purposes only.

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